User agreement
1. General provisions
We (us or our) consider it our duty to protect the privacy of personal information relating to identifiable clients who visit the website (the Site) and use its services (the Services). Amendments to this Privacy Policy will be posted on the Site and/or in the Services and take effect upon publication. Your continued use of the Services after any amendments means you accept those changes.
2. Consent to the collection and use of information
When you join as a user of our Services, we ask you to provide personal information to activate your Account, provide the Services, communicate with you about your Account and fulfil other purposes described in this Privacy Policy. Your name, social media profile links, telephone number, email address and other details may be needed to provide initial access or during use of the Services. You may later be asked to create a personal password as part of your Account. By providing personal information and thereby enabling us to provide services, you voluntarily consent to its collection, use and disclosure as described in this Policy. Without limiting the foregoing, we may occasionally seek confirmation of your consent when collecting, using or disclosing your information in particular circumstances. Consent may sometimes be implied by your interaction with us where the purpose is clear and you provide the information voluntarily.
We may use your personal information or Account data for the following purposes:
- to provide the Services and improve the quality of the Site and Services;
- to provide information enabling you to use the Site and Services more effectively;
- to create, manage and monitor your Account and verify access rights to services and software;
- to communicate changes or additions to the Services or the availability of services we provide;
- to assess service levels, monitor traffic and measure the popularity of different service options;
- to conduct marketing activities, including SMS campaigns;
- to comply with this Privacy Policy;
- to respond to claims concerning infringements of our rights or the rights of third parties;
- to respond to your customer service requests;
- to protect your rights, property and personal safety and those of ourselves, our users and the public, and as required or permitted by law.
We may notify you about our products, services, news and events, and those of clients and partners with whom we have cooperation agreements. You may choose not to receive this information. You can opt out of such mailings or suspend these notifications by contacting us and confirming that you do not wish to receive them. The only messages you cannot opt out of are mandatory Service announcements, including information about your Account and planned Service suspensions or outages. We will try to keep such notices to a minimum.
3. Marketing and promotional messages
3.1. Marketing and promotional messages are sent only with the Subscriber’s prior consent, expressed through actions that unambiguously identify the Subscriber and reliably establish their intention to receive the messages.
3.2. The Subscriber is identified by sending a special access code by SMS to their specified number. The Subscriber then enters the code in the identification form on the website.
3.3. For call-based authentication, the user clicks the telephone link and a confirmation call is made. The call is free, lasts 1 second and ends automatically. To access the internet, the user then clicks the automatically displayed “Access the internet” button.
3.4. This identification procedure uses the exchange of messages and special access codes as the Subscriber’s simple digital signature when consenting to messages, establishing that the stated telephone number belongs to the person accepting this User Agreement. Guest Wi-Fi internet access is permitted only after identification.
3.5. The Subscriber expresses consent by ticking the box beside “I consent to receiving messages in accordance with the User Agreement” in the authentication form. If they do not consent, the Subscriber must immediately stop using the Site.
3.6. By accepting the User Agreement, the Subscriber gives full, unconditional, informed and voluntary consent to all its terms, including promotional messages, and confirms that the entered data are correct and lawfully provided.
3.7. SMS and email messages are sent to obtain feedback by any means, including calls, SMS and email, and to inform the Subscriber about goods, services, promotions, events, discounts, news, etc.
3.8. Consent to messages is granted to the Messaging Operator and to the catering establishment where the Subscriber requests internet access through public Wi-Fi.
3.9. The Subscriber’s consent to receive messages has no expiry date.
3.10. The Subscriber may withdraw consent or change the conditions for receiving messages at any time at their discretion.
4. Rights concerning your information
You may access and edit your information at any time through the web interface provided as part of the Services.
5. Disclosure of information
We disclose your personal information to third parties only in accordance with your instructions, where necessary to provide a particular service, or for other reasons permitted by applicable privacy law. As a rule, we do not and will not sell, rent, distribute or disclose your personal information without your prior permission or the necessary conditions stated in this Policy. Publicly available information about you, such as your name, surname and social media profile links, which can be obtained without our Services, including through social networks, may be shared with third parties without your consent.
6. Aggregate data
We may also use your personal information to produce Aggregate Data for internal use and selective sharing. Aggregate Data means data stripped of unique information that could identify clients, landing pages or end users and modified or combined to provide generalised, anonymous information. Your identity and personal information remain anonymous in Aggregate Data.
7. Links
The Site may link to other websites. We are not responsible for their privacy policies or content. We recommend reading their privacy policies, as their policies and activities differ from ours.
8. Cookies and logging
We use cookies and log files to track user information. Cookies are small pieces of data sent by a web server through your browser and stored on your computer’s hard drive. We use them to track page versions viewed, count clicks on each version, monitor traffic and measure the popularity of service settings. This information helps us provide relevant data and services and ensure visitors see the landing page they expect.
9. Transfer of ownership or business
If ownership changes or the business is otherwise transferred, such as through a merger, acquisition or sale of assets, your information may be transferred in accordance with applicable privacy laws.
10. Security
We strive to prevent unauthorised access to your personal information, but no data transmission over the internet or through mobile or wireless devices can guarantee complete security. We will strengthen security as new technologies and methods become available. We strongly recommend keeping your password private. We do not store your social media usernames or passwords; if you forget or lose them, you must recover them through the website where you created the accounts. Social media authentication takes place through services provided by the networks themselves, and we do not transmit your usernames or passwords to them. The entire process takes place within your chosen social network using publicly available services. We are not responsible for your authentication in social networks.
Please remember that you control the data you disclose to us when using the Services. You are ultimately responsible for keeping your identity and any other personal information in your possession confidential. Always handle your personal information carefully and responsibly. We are not responsible for others’ use of information you provide to them, so take care when choosing what personal information to share with third parties through the Services. Likewise, we are not responsible for the content of personal or other information you receive from other users, and you release us from liability concerning information you may receive through the Services. We are not responsible for verifying information provided by third parties or its accuracy. You release us from liability arising from the use of such personal or other information about others.